Terms & Privacy Policy

Mercedes Bakery Terms of Service

1. Terms

By accessing the website at http://mercedesbakery.com, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Use License

  1. Permission is granted to temporarily download one copy of the materials (information or software) on Mercedes Bakery’s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
    1. modify or copy the materials;
    2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    3. attempt to decompile or reverse engineer any software contained on Mercedes Bakery’s website;
    4. remove any copyright or other proprietary notations from the materials; or
    5. transfer the materials to another person or “mirror” the materials on any other server.
  2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Mercedes Bakery at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

  1. The materials on Mercedes Bakery’s website are provided on an ‘as is’ basis. Mercedes Bakery makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
  2. Further, Mercedes Bakery does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall Mercedes Bakery or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Mercedes Bakery’s website, even if Mercedes Bakery or a Mercedes Bakery authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Accuracy of materials

The materials appearing on Mercedes Bakery’s website could include technical, typographical, or photographic errors. Mercedes Bakery does not warrant that any of the materials on its website are accurate, complete or current. Mercedes Bakery may make changes to the materials contained on its website at any time without notice. However Mercedes Bakery does not make any commitment to update the materials.

6. Links

Mercedes Bakery has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Mercedes Bakery of the site. Use of any such linked website is at the user’s own risk.

7. Modifications

Mercedes Bakery may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Philippines and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

These terms are effective as of 9 May 2020.

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Order, Delivery and Pick-up Policy

Ordering

Orders can be made via our site and by phone call or text. Orders are confirmed via email and text or phone call.  Order cut-off time is 4PM daily. Orders can be canceled until 8AM the day prior to delivery. All orders will be fulfilled via Scheduled Delivery or Scheduled Pickup (except for orders made more than one day in advance). We do not take orders on Sunday, any orders made on Sunday will be confirmed with Monday orders.

We charge a standard Delivery Fee of ₱50.00 per delivery.

Scheduled Delivery

Deliveries are fulfilled by Mercedes Bakery from Tuesday to Sunday between 8AM-12NN.

Schedule of Confirmed Orders >> Scheduled Delivery:

  • Saturday >> Tuesday
  • Sunday & Monday >> Wednesday
  • Tuesday >> Thursday
  • Wednesday >> Friday
  • Thursday >> Saturday
  • Friday >> Sunday

We cannot commit to delivering orders at a specific time.

Scheduled Pick-up

We do not accept cash transactions for pick-up orders, they are strictly prepaid transactions. Orders may be picked up from our Commissary in Gusa, Ayala Centrio, Robinsons Cagayan de Oro Kiosk, and SM Cagayan de Oro Uptown Kiosk. Pick-up time is between 11AM-7PM daily (except Mondays), and you will be informed once your order is available for pick-up. We cannot guarantee the quality of orders picked up past the pick-up date, so please pick your orders up on time.

This policy is effective as of 6 June 2020.

Privacy Policy

Your privacy is important to us. It is Mercedes Bakery’s policy to respect your privacy regarding any information we may collect from you across our website, http://mercedesbakery.com, and other sites we own and operate.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

This policy is effective as of 9 May 2020.

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